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Welcome to SwiftKey Insiders Community

This community has now become "SwiftKey Insiders" - built around SwiftKey users who want to help shape the future of SwiftKey products from the ground up. 

 

This is not a support community. If you are looking for general support, feedback and feature requests, please visit our support site here.

 

Note: this community is only available for SwiftKey for Android at this time

But if you would like to join our iOS or Windows lists to be notified when we launch on these platforms, please let us know.

Sign up here if you're interested in:

  • Seeing early designs
  • Playing with prototypes
  • Taking surveys 
  • Giving thoughtful honest feedback

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Showing content with the highest reputation since 12/14/2016 in all areas

  1. 3 points
    I have made some changes to this post to make it more clear what this new community is about and how to get involved. SwiftKey VIP 2.0 is the same thing as SwiftKey Insiders - so if you were already a part of SwiftKey VIP 2.0 and participated in projects, then you are already good. I would highly suggested you still go edit your profile and account preferences to make sure we have all the right information for you. Also as mentioned, this level of editing cannot be done with tapatalk. You will need to go on a mobile browser.
  2. 3 points
    Hello everyone, I have some exciting news for you today! Read on... A few years ago, we added a User to User (U2U) section to our VIP Community. In this area, over 8,000 questions have been asked across the Android and iOS community. This means that thousands of people came to this community seeking help and were able to get answers to their questions from another member of the SwiftKey community. We're very proud of everyone that contributed to the success of this support community. As of Wednesday, February 15th, all changes mentioned below are effective. The VIP Forums will remain open and active until Monday, February 20th. After that, the forums will only be "view only" User to User Forums The U2U section was put in place to help with support while also bringing people together to help each other out. We are now taking a step forward and launching the next version of this community. Even though it's in a different location, the same level of dedication will be applied. The fantastic Mod team will transition with this move and be there to help any questions that you may have. Today, we're moving our U2U community to our support site. Now when you end up on our support site (which hopefully isn't too often) then search for your question, you'll be able to see knowledge base articles as well as answers and questions from the community. This keeps all relevant support-related content in the same area, allowing you to get in and out faster than ever. It also means that more people who are looking for help will find it all in one place. New SwiftKey Support Community The U2U forums will remain open to look at for a few more days, but new content will not be able to be posted. I want to thank everyone who posted or answered a question in these forums over the years. It was thanks to all of you that our community was so awesome! Adding a big special thanks to the Mod team: Alpert, Brandoberry, Subliminal5oh2, driftinganomaly, EeZeEpEe (retired), Ledsteplin, Iamdaymo & Martin23 for being the ones who were most on top of responding to your questions as soon as they could. Beta Forums The beta forums have also been moved to Zendesk. We have not created their own separate section. Post beta related questions in the general Android or iOS sections. The mod team & SwiftKey staff will be there to answer questions. If we feel things start to get too messy by combining beta and market support forums, we can create a specific beta one. Greenhouse Forums The Greenhouse forums will also be closed down. We have created a section for SwiftKey Symbols. The rest of the forums will not migrate over for the time being. What does this mean for the rest of the VIP Community? Great question! We have plans, and we'll be sending out more updates soon. If you have any questions or concerns, you can always post them here. Cheers, Ryan, SwiftKey Community Manager
  3. 3 points
    Hey Brian, We had about ~30 people use Tapatalk on our forums on a monthly basis. Thats not much. And Tapatalk may have been the market leader in reading multiple forums, but their product still left a lot to be desired in my opinion. You couldn't tell if you were talking to a Moderator/Staff member or a regular person, because no badges were shown. Trying to Moderate content on Tapatalk was also a poor experience. I'm not here trying to bash their service. Ultimately, this is what we felt made the most sense. I'm sorry that this is not the best experience for you. This is not to say Tapatalk may not come to this service at some later point. I can't speak for what Zendesk is going to do. But we will continue to try and provide a good experience for users coming to the Forums.
  4. 2 points
    Hello everyone, SwiftKey has always been very interested in getting feedback from our community. There was once upon a time a private beta community helping test SwiftKey before the official launch. In fact, this was the genesis of the VIP forum. Since SwiftKey's inception, we've had a range of beta programs: public, to private, to very private. Now that SwiftKey for Android beta is completely open (and listed in the Play Store) that community and feedback has moved over to our support forums. We felt like this just made the most sense. What do we do with this forum then, you say? Launch A New Community - Of Course Keeping the spirit of this forum's creation alive - testing and early feedback - we are proud to announce the launch of SwiftKey Insiders. Wait, hold on a second...SwiftKey Insiders, you say? Sounds a lot like Windows Insiders? Well you're right, it is a very similar program. If you missed it, SwiftKey was acquired by Microsoft in early 2016 - that is part of the reason why we are using the SwiftKey Insiders name; plus it also rolls off the tongue nicely. What Is SwiftKey Insiders? SwiftKey Insiders is designed to be a smaller community focused on giving feedback on new projects we are working on. (more on this later) Since this is a smaller community, there will be emphasis on quality. What do you mean by quality? We want members to be very active and engage with us and other members regularly. We don't want this to be a chore, this should be a fun and enjoyable experience. How or why would it be fun? We're glad you asked. Why Should I Join? We are looking for people who like using SwiftKey and want to help make SwiftKey and any future SwiftKey products better for yourself and everyone else who uses them. How? By providing your honest and thoughtful feedback via the projects that we share with you. While we know that many of you who identify as "power users" and early adopters enjoy beta testing apps, we also hope that some of you who just use your phone a lot will want to participate as well. Everyone's opinions matter equally here! What Are These Projects? We will be sharing a range of different projects through this community. They will be based on features and products that are currently in development and we want to get community feedback on how to fine-tune them and make them better before they get a full rollout. Here are some examples of the types of projects you'd see: Mockups Early designs Surveys (most likely lots of them) Polls Prototypes Virtual APKs Trust and Validation Since this community is going to be focused around unreleased features and products, there needs to be a level of trust here. If you decide to signup - we do ask you quite a few questions to get to know you a little better and why you want to join. You'll also be required to sign an NDA. Supported Platforms Sounds great, how do I join? This community is currently only open to Android users. if you do use iOS or Windows, feel to sign up in the event that we open this program to support additional platforms. If this sounds like something that interests you, sign up using the signup button. Current SwiftKey Community Member If you are already have an account on this forum and are interested in joining this new community. There are a few things to do to apply for this community. You'll need to update your profile and some Account Settings. Note: these changes cannot be done via Tapatalk. You will need to make these changes via a browser Here are the things you will need to edit - this information will remain private On Mobile Click the hamburger menu on the top right Click Account Click "Profile" Fill out all the mandatory fields - there are a handful of them All of this information is needed Hit Save Go back to Account Click on Account Settings Click on "Settings Area" (it's a grey box) Click on "Change Group" Click on the the boxes of things that you are interested in Save On Desktop Click on your Profile photo in the top right Click on Profile Answer all the required questions Hit save Click back on your profile photo Go to Account Settings Change Groups Click on the boxes of things that you are interested in Save Once you have taken those two actions, send me a PM letting me know you are done and we'll take the next steps. Cheers, Ryan, SwiftKey Community Manager
  5. 2 points
    Hello everyone, Ive been seeing a lot of attention around GIF support. As Android has made this a better experience with their API, I'm curious as to what types of features you think would make this an awesome experience inside SwiftKey. I've created a poll with some predefined ideas I've come up with, but you should be able to add some of your own, if not, post them in the comments and I can add them. Lets hear all your wild ideas. Cheers, Ryan
  6. 2 points
    Thanks Ryan. As I always use Chrome to browse the forum, there won't be difficulties for me to switch. But I do see some webpage compatibility issues of the new community. Hope it could be better. Glad that I can help this great app and service! Applause for all MOD members! And thanks for the great support from all VIPs ! Alpert
  7. 2 points
    As a moderator, I was originally upset about this as well. I will say, however, that the mobile version of the Support site is very user friendly, and wonderfully formatted for mobile screens, so now instead of a third party app, you can use your favorite mobile browser to view, comment, and discuss different things over on the new U2U support site!
  8. 2 points
  9. 2 points
    It would be awesome to access directly to the Gifs panel by long-pressing the "emoji" button and sliding the thumb to "Gifs". That way, we would be spared a long-press to access the emoji area and a tap to select "Gifs" from that area. I hope I have been clear!
  10. 2 points
    Instead of GIF support, I would rather like to see: -full acces to personal dictionary, to edit, delete or move words between languages, -richer dictionaries, I use your keyboard and other ones since 6 years, still missing a lot of words in Polish, I'm aware that supporting this language is hard, but Swype is far away with its dictionary since I remember -possibility to switch between languages without using different layouts -possibility to switch recently used emojis to most used emojis -themed emoji panel, to mach it with used theme -delete last word with swipe on delete key -theme based on top panel of application -fix double spacing after word (i write word with flow, ends it and press space - gives me double one) Cheers!
  11. 1 point
    We can never guarantee any features. But all suggestions are taken into consideration. I think this is a little beyond our scope for now, but who knows what the future holds.
  12. 1 point
    You're like a digital minimalist, very cool. [emoji41]
  13. 1 point
    Not much, but I get meetings and other notifications straight from Google Calendar into this nice little widget. Basic, but I like it.
  14. 1 point
  15. 1 point
    For anyone that understands more than language just a little bit should know that not everything in one language transfers over to another. What this means is that saying one thing in a language could mean something completely different or mean nothing at all in another languages. We've gone ahead and made a list of 10 words from different languages that we think should have an English equivalent. What do you think of these words? Do you have any that you'd like to add? Read the full post Top 10 ‘untranslatable’ words that should exist in English Sound off in the comments Cheers, Ryan
  16. 1 point
    I love stuff like this. I knew about fremdscham already, because I needed a word to describe why some comedies are unwatchable for me. My wife is pochemuchka, everyone says so, although not in so few words. I've got another German word for you: Torschlusspanik: the feeling of urgency or panic to accomplish something before some imaginary gate closes and “it’s all too late.” It’s mostly used for those who sense their biological clock is running out and feel the need to settle with a partner or have children immediately. What a jem, thanks Ryan, sorry for the necromancy. [emoji33][emoji33][emoji88][emoji88][emoji88] #necroposting
  17. 1 point
  18. 1 point
    Well done! Should be an insider soon. Good luck!
  19. 1 point
    Thanks. I've taken care of it already Sent from my SM-G935F using Tapatalk
  20. 1 point
    Hi, I suggest you to do it on mobile browser (Chrome, for example), or on a desktop. I doubt Tapatalk supports deep settings like these. Best Alpert
  21. 1 point
    Hello everyone, Here is an update regarding this community and vip.swiftkey.com. We have moved all support related forums over to support.swiftkey.com - that is where you can post all your questions, feedback and feature requests. This site will be used for a different community. If you wish to know more about it, you can read this post here. Thanks to everyone who participated in this community over all it's wonderful years. Cheers, Ryan, SwiftKey Community Manager
  22. 1 point
    Apps are a much faster and smoother experience than mobile sites in web browsers. That's just how it is. Visit your forums in Tapatalk then visit your new forums... It's night and day from a performance standpoint. Then, of course, you have all the extra features an app can bring you, particularly notifications. Instead of sending me junk emails letting me know that somebody responded to my question (new forums), I could instead be receiving notifications that are easily dismissable and actually result in fewer steps to get to my post. Tapatalk is the number one forum app for a reason and now you're abandoning it for a less convenient, less feature-rich option.
  23. 1 point
    I really dislike everything about this announcement. No more Tapatalk, which is infinitely easier to use than your mobile support site. I just posted a question over there, so I know lol. Also, combining discussion of beta and market apps into one area? That's the opposite of simplifying things. How is it more simple to wade through a mess of posts from two products? No, simple is keeping the two separate as to eliminate confusion and allowing your users to find topics quicker. Just my two cents...
  24. 1 point
    This wasn't listed as an option in the survey, so I will state it here (even though it may just be too obvious to include in the survey)... The GIF selection needs to be searchable _GS_
  25. 1 point
    Gif support much needed. Link it to giphy, ebroji, or any of the other gif engines. Textra does it well. Sent from my SM-N910T using Tapatalk
  26. 1 point
    We're working on more language technology. As you said, some languages are more complex. - You can type in up to now 5 languages on SwiftKey in all the same layout if you want. All the space bar does it switch to a layout. It does not change the language. It's easier to type in some language by having a native layout though. So not sure what the issue is here - Fair point about emoji - We do have some work to do with the emoji panel. We did make it light and dark. A issue that came up with fully theming the emoji panel to a specific theme can make the emoji hard to see - More gestures, got it - Theme based on top panel of application. What? - regarding this bug, please report it. This post is not the best place to report an issue.
  27. 1 point
    I'm not sure how restrictive the GIF Api is for Android, but allowing gifs in all apps even if they haven't added gif support would be nice. I also think having a button that goes straight to gifs would be helpful, but think that adding an option for it would be best so that people wouldn't be stuck with it if they don't like gifs. Maybe even allow it to be a long press of the emoji key instead if you're worried about space.
  28. 1 point
    If I understand correctly, you say that even you type " ALPERT" these keys, there won't be "Alpert" on your prediction bar? That's not normal. SK version number: you can find in SK settings > up-right corner 3-dot menu key > about. I suggest we look at the prediction words for the moment, can you upload a video, recording your typing? I personally suggest this app and strongly recommend to enable the "show touch" option in developer settings in your LG. Keep us updated. Alpert
  29. 1 point
  30. 1 point
    I'd like to share my SwiftKey's stats so far (saved words, keystrokes, etc). That would be surprising for people to convince using SwiftKey.
  31. 1 point
    Clipboard items (yeah; we've all submitted/seen that one before), custom shortcuts/ common phrases, also phone numbers and email addresses (in agreeance with Sarge), recent camera photos, links. Hmm...anything else?
  32. 1 point
    Hey VIPs, I randomly came across this actually pretty interesting post in Fast Company about the poo emoji. Who ever would have thought that an entire article could have been written about a silly poo emoji. Check out the full article - THE ORAL HISTORY OF THE POOP EMOJI (OR, HOW GOOGLE BROUGHT POOP TO AMERICA) What do you think about the poo emoji..or emoji in general? I always acted like it wasn't a big deal to have them (when Android didn't) but I like to use them now that I can.
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