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Everything posted by Brandoberry

  1. Yes. As long as you're signed into your SwiftKey Cloud account with the same Gmail as before clearing data. If you've personalized from Facebook, Twitter, etc., I suggest re-personalizing with those services again afterward.
  2. Unfortunately, this would be the work of your voice-to-text program (most likely Google Voice Typing). As such, SwiftKey has no control over how it is addressed. While I am also curious as to why you prefer such behavior from the keyboard, I cannot tell you that SwiftKey would be able to implement it. Please create another thread for this issue, so that we can better assist you there.
  3. Currently, the only way to delete them is by going into your device settings and selecting the "Clear Data" option for SwiftKey. You can find this under Apps > SwiftKey > Storage. Note: As the button's name suggests, you will lose all 'local' data that is stored on the device. While this means that you will lose your heat-map and some of your stats, you can log back in to your SwiftKey account to recover your "purchased" themes and personalization (such as predictions). Hopefully this helps you out a bit!
  4. Hello there, jrpaerk. When you first press on a word, SwiftKey should automagically move the cursor to the end of said word. Then you can press and hold the backspace key to delete it. If you're looking for a way to delete everything you typed, your device may or may not have the "Select All" option when you press and hold the word itself. Then, when all of the words are highlighted, you can simply press backspace once to delete everything. Hope this helps!
  5. As @Alpert had suggested, have you removed SwiftKey from both the "battery optimization" and "Smart Manager optimization" lists?
  6. Hey there, mcdong! While there isn't currently a way to personalize SwiftKey via Reddit, I'll shoot the devs a message and mark this as a feature request, to see what they think about the idea. In the meantime, I can't guarantee that sending yourself an email with your preferred posts will work (as I'm not exactly sure what SwiftKey looks for in emails for personalization), but logistically-speaking, it should. Do let me know of your results if you end up giving it a shot! Best, -Brandon
  7. While there isn't a specific setting inside the SwiftKey app to achieve this, you can clear your SwiftKey cache/data (which will also remove downloaded Themes) by visiting your device settings, under Application Management. As long as you sign back in to your SwiftKey Cloud account, you'll be able to choose which themes to re-download.
  8. Odd. Have you also tried uninstalling/reinstalling and/or clearing data? There's a high chance this might help.
  9. This is in every app you've tried, correct? Are you able to reproduce the issue with other keyboards? Or just SwiftKey?
  10. Hey there, VIPs! If you've updated to the latest beta build (v6.4.8.xx) recently, you may have noticed that a space no longer appears after you've finished Flowing a word. We're testing some stuff out and want to know how you feel about this particular mechanic. The idea is that it'll now be easier to correct words SwiftKey may have predicted differently than what you wanted. Feel free to lay some feedback on us here, and even let us know if there's something wrong. Happy Flowing! -Brandon
  11. Thanks for the suggestion, Kevin! While I'm unable to confirm future plans, I'll definitely pass this along to the devs to see what they have to say about it. In the meantime, though, we hope you'll enjoy some of the multitude of themes we've made free in the Theme Store!
  12. Thanks for the report, @clem.niem. Our latest beta release aims to help improve the use of autocorrect by relieving you of the extra space that SwiftKey normally inserts and allowing you to further correct the word you just typed rather than having to backspace into it over and over again. While this means that there shouldn't be a space after a word until you've entered a new word, pressed the spacebar, or continued to Flow, a second space (after hitting spacebar) is not. We'll look into that part of the issue, but hope you won't have much trouble adjusting to the new way Flow is being tested.
  13. Thanks for the suggestion, XLT_Frank! I'll pass this information along to the devs to see what they say.
  14. While the behavior of our enter key is mostly dependent on the messaging app developer's coding, you can try going into your SwiftKey settings, under Typing > Keys, and turning the "Emoji access on enter key" option on. If this doesn't work, then it is the Allo app that has the preferences of the text box set to disallow "returns".
  15. Hi

    Welcome, Jelena! We hope you'll enjoy your time here in the forum. If there's anything you need, don't be afraid to give us a shout-out! Best, -Brandon
  16. If you could test those as well, it would be very helpful. I'm thinking that this isn't necessarily a SwiftKey issue (but it could also be a device-specific thing).
  17. Could you please provide us with the following information so that we may further address this? What device are you using? What version of Android is your device running? What keyboard are you using? Is it connected via (micro)USB or Bluetooth? Does this occur with any other keyboard apps on your device (such as Google Keyboard or Swype)? How about any other apps? Thanks much! -Brandon
  18. Please refer to this article from SwiftKey. It'll have all the details for what this layout is, and how to get the full-sized layout back. How do I change my keyboard layout with SwiftKey?
  19. SwiftKey does not have an option that enables double-tapping a word to highlight it; however, after typing a word, you can single-tap and your cursor will move to the end of that word, allowing you to further alter the prediction or long-press the backspace to delete it. Android in general does allow you to long-press on a word to highlight it though, so it's worth giving that a try.
  20. Sadly, this is not possible. I can pass the feedback along to the team as a 'feature request,' and see what their thoughts are, but I cannot make any guarantees that this will indeed become an option.
  21. Thanks for the reach-out, Kitt. To access the options for sound and vibration, you'll need to dive into the SwiftKey app, under Typing > Sound & Vibration. To ensure that you can hear your typing, you'll also need to go into your device settings, under Sounds and vibration > Volume. Here you'll be able to change the "System" volume, which is where SwiftKey is routed to on Samsung phones. You may need to adjust both volumes (SwiftKey and device) to see what works best for you. Hopefully this helps!
  22. Thanks for the reach-out, SonicScot. While it is frustrating sometimes when our words are remembered the way we want them typed out, SwiftKey is not in control of the 'Add to dictionary' pop-up that you're speaking of. Under normal circumstances, simply pressing the spacebar after typing a word will add it (and its spelling) to SwiftKey if it is not automatically corrected; however, this may take a few tries. As for the red underline, you'll have to dig through the settings of your device (usually under "Language & Input") to take a look at what could be causing this issue for you. You can disable "Spelling Correction" here to avoid the red underlines altogether.
  23. Thanks for the report! I can confirm that this issue exists as I can easily replicate it. I've passed this along to the team. In the meantime, could you provide me with the device you are using, along with which version of Android and SwiftKey it is running?
  24. I could suggest clearing your cache, deleting your cloud data, and/or uninstalling/reinstalling to see if that helps; but it may take some time for SwiftKey to start recognizing your personal phrases and such. You can use the Facebook, Google+, SMS, etc. sync to help with this learning process, but that's up to you entirely. Are there some specific instances that you feel SwiftKey isn't remotely suggesting appropriate words correctly?
  25. While I'm not a huge fan of the lone Incognito theme (would like to see a little variation of color, in that respect), I quite like how easy it is to switch between the Regular and Incognito modes.