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SwiftKey Team
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About Prad

  • Rank
    SwiftKey Master
  • Birthday 08/05/1985

Profile Information

  • Gender
  • Location
    San Francisco
  • Interests
    (Ice) Hockey


  • Model
    Nexus 6P [Frost 64GB]
  • Country
    United States
  • primary_lang

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  1. I'm sorry for this inconvenience. We have temporarily turned off sync services. This means that you currently will not be able to log in to or back up your SwiftKey account. Please make sure to check regularly for updates, as we will be resolving this as soon as we can. To read more about what happened see our blog: http://swft.ky/syncblog Thank you for your patience, Ryan
  2. This is a cool idea. Do you think the smaller space bar would impact your general use of the keyboard? Also, do you know about our punctuation slider feature?
  3. This is a known issue. We know this is frustrating. We will get things up and running as soon as we can. I will update this thread when we have an update. Best, Ryan
  4. Hi everyone, I know this issue is frustrating, I will update this thread when we have an update.
  5. I'm sorry but I don't understand this bit "especially as sometimes the end of Word behavior tries to shift Cy let on the next suggested word." Mind clarifying that for me, thanks.
  6. I understand this changes things, but I personally have never launched settings on accident. I guess we all probably have our own ways of holding our phones. I also never rock a case, which might impact this. I'm keeping in eye on this feedback, so don't worry, it is being shared.
  7. Just thought i'd reach out to this thread letting people know we have an experimental version of the app out that people can use to help us improve the overall typing experience with an emphasis on Flow I personally type in a mixed version of both. I alternate between the two depending on the word and how I'm holding my device.
  8. We've had some issues with sync since the weekend, this might be it. But it should still learn and predict stuff on your already localized model. At this time I would not recommend a fresh install. Are you able to teach SwiftKey anything at the moment? Try making it learn any random fake email. Type it in verbatim => tap it on the prediction bar => delete it => attempt to write it again. I don't have any known issue of this happening.
  9. We did our best to reduce the sign up friction, but there are key bits of information we need as this is mostly a support related site. As in this example, if the profile was filled out, you wouldn't have to be asked to list your device ID/OS, etc. We would need your SK version number though. But this is a problem all forums have. But to the issue, I've not been able to reproduce this issue. I have zero issues pasting in FB Messenger. I have a 6P as well. You'd most likely not hear from FB Messenger, but I would also recommend you report this to them too. What happens if you switch to the stock keyboard and try with that?
  10. I will most definitely update everyone on this thread when we have things sorted out. I can assure you that.
  11. I don't believe anything is overwritten. Since sync is down, any new words SwiftKey learns will not be sent to the Cloud. When sync is backup, things that were learned during this outage should be synced to your model.
  12. Thanks everyone for writing in about this. We know how frustrating it can be when things aren't working right! We're looking into the issues around sync right now as a matter of high priority and will get back to you all as soon as we can when we have it resolved. Thanks so much for you patience. Some good news is we did resolve issues with personalization. Cheers, Ryan
  13. What do you mean if you remove the app from FB?
  14. There is nothing to worry about. We'll sort it out. Once the sync service is up and running things will just sync together and all will be fine. Thanks for your patience here.
  15. Hi everyone, At the moment, we are experiencing a service disruption with our personalization service. This means that when you attempt to personalize your words or dictionary from social apps (like Gmail/Facebook/Twitter) that it currently will not work as expected. The team is actively looking into this issue and we'll circle back when this is resolved. Thank you for your patience and support! It's okay to use the app in the meantime. Kindly, Ryan