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Welcome to SwiftKey Insiders Community

This community has now become "SwiftKey Insiders" - built around SwiftKey users who want to help shape the future of SwiftKey products from the ground up. 

 

This is not a support community. If you are looking for general support, feedback and feature requests, please visit our support site here.

 

Note: this community is only available for SwiftKey for Android at this time

But if you would like to join our iOS or Windows lists to be notified when we launch on these platforms, please let us know.

Sign up here if you're interested in:

  • Seeing early designs
  • Playing with prototypes
  • Taking surveys 
  • Giving thoughtful honest feedback

Prad

SwiftKey Team
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Everything posted by Prad

  1. Galaxy S8 / S8+ freezing

    Hi there, Two things: We are looking into why this is happening. So this is good news This forum is no longer designed for support forums. They have moved to support.swiftkey.com Thanks, Ryan
  2. Get_config issue with tapatalk

    I've been dealing with their support (which is still slow). It seems to be working now though for some reason. On the latest version of Tapatalk for Android. I was logged in and able to view stuff yesterday.
  3. Get_config issue with tapatalk

    I'm still working with their support staff to get it all sorted. Sorry about the delay. We've been hitting a lot of road blocks. They've also mentioned they are backedup with support tickets, so response time has been a little slow, but I'm still on it!
  4. Hi Max, This forum is no longer a support forum. Please post all support related issues over on support.swiftkey.com. You can submit a ticket or post on the forums there.
  5. Hey VIPs, I know we currently live in a world of sharing things, so I thought about this question. "What types of content would you most like to be able to share / input direct from your keyboard aside from gifs and stickers?" Best, Ryan
  6. Project Ara

    Hi VIPs, With the mobile phone industry booming over the past few years does anyone else feel that overall phone innovation has slowed down? What I find interesting is, Project Ara, something that Google decided to hold onto after selling Motorola a few years ago. If you are not familiar with Project Ara, I would recommend checking out the above link. In a nutshell, Project Ara is a new kind of device being made that is ran on modules. You would basically start with a blank sheet that precut holes and you would be able to buy modules and customize your phone down the core. What this means is that you can buy a larger more sophisticated camera module that just pops into the back of the phone while you go on a hike and ditch the wifi module as you wont need it. You can change out the size of the battery and sacrifice it the size of the camera, processor or any other aspect of the device. The entire phone can be made to how you like it. What do you think about this device and do you think it will take off for the masses?
  7. Get_config issue with tapatalk

    Let me look into this. I was working with them as I noticed some stuff not working too.
  8. Hello everyone, SwiftKey has always been very interested in getting feedback from our community. There was once upon a time a private beta community helping test SwiftKey before the official launch. In fact, this was the genesis of the VIP forum. Since SwiftKey's inception, we've had a range of beta programs: public, to private, to very private. Now that SwiftKey for Android beta is completely open (and listed in the Play Store) that community and feedback has moved over to our support forums. We felt like this just made the most sense. What do we do with this forum then, you say? Launch A New Community - Of Course Keeping the spirit of this forum's creation alive - testing and early feedback - we are proud to announce the launch of SwiftKey Insiders. Wait, hold on a second...SwiftKey Insiders, you say? Sounds a lot like Windows Insiders? Well you're right, it is a very similar program. If you missed it, SwiftKey was acquired by Microsoft in early 2016 - that is part of the reason why we are using the SwiftKey Insiders name; plus it also rolls off the tongue nicely. What Is SwiftKey Insiders? SwiftKey Insiders is designed to be a smaller community focused on giving feedback on new projects we are working on. (more on this later) Since this is a smaller community, there will be emphasis on quality. What do you mean by quality? We want members to be very active and engage with us and other members regularly. We don't want this to be a chore, this should be a fun and enjoyable experience. How or why would it be fun? We're glad you asked. Why Should I Join? We are looking for people who like using SwiftKey and want to help make SwiftKey and any future SwiftKey products better for yourself and everyone else who uses them. How? By providing your honest and thoughtful feedback via the projects that we share with you. While we know that many of you who identify as "power users" and early adopters enjoy beta testing apps, we also hope that some of you who just use your phone a lot will want to participate as well. Everyone's opinions matter equally here! What Are These Projects? We will be sharing a range of different projects through this community. They will be based on features and products that are currently in development and we want to get community feedback on how to fine-tune them and make them better before they get a full rollout. Here are some examples of the types of projects you'd see: Mockups Early designs Surveys (most likely lots of them) Polls Prototypes Virtual APKs Trust and Validation Since this community is going to be focused around unreleased features and products, there needs to be a level of trust here. If you decide to signup - we do ask you quite a few questions to get to know you a little better and why you want to join. You'll also be required to sign an NDA. Supported Platforms Sounds great, how do I join? This community is currently only open to Android users. if you do use iOS or Windows, feel to sign up in the event that we open this program to support additional platforms. If this sounds like something that interests you, sign up using the signup button. Current SwiftKey Community Member If you are already have an account on this forum and are interested in joining this new community. There are a few things to do to apply for this community. You'll need to update your profile and some Account Settings. Note: these changes cannot be done via Tapatalk. You will need to make these changes via a browser Here are the things you will need to edit - this information will remain private On Mobile Click the hamburger menu on the top right Click Account Click "Profile" Fill out all the mandatory fields - there are a handful of them All of this information is needed Hit Save Go back to Account Click on Account Settings Click on "Settings Area" (it's a grey box) Click on "Change Group" Click on the the boxes of things that you are interested in Save On Desktop Click on your Profile photo in the top right Click on Profile Answer all the required questions Hit save Click back on your profile photo Go to Account Settings Change Groups Click on the boxes of things that you are interested in Save Once you have taken those two actions, send me a PM letting me know you are done and we'll take the next steps. Cheers, Ryan, SwiftKey Community Manager
  9. Hey VIPs, Due to a great conversation I had with Subliminal5oh2 I wanted to create this post for the community. I know some of you are all about customizing your device whether it's Android or an unlocked iPhone. Show us what your current home screen looks like or a screenshot of one you had in the past. Feel free to list off the details such as custom launcher, icon packs and apps you keep on the home screen. I'll go ahead and kick it off. Moto X - stock Custom Launcher: Aviate (I never thought I'd get into those but I love this). I'm using the transparent theme. Icon Pack: Minimalico Apps from left to right: Hangouts, Swarm, Chrome, Gmail, G Maps, Instagram, FB, Camera, GPS, NHL Gamer center, ESPN Fantasy, Tapatalk and Google's new Inbox. Thanks again for the idea, Subliminal. Now, show what us what you're rocking! Best, Ryan
  10. Show your home screen!

    This os my latest. I have a Google live case and wallpaper. So the map moves srojjd as I do. Sent from my Pixel using Tapatalk
  11. Generally yes. It should be fine. If you don't see something, or it looks funny, feel free to check this site on mobile web. It's mostly just links. I don't recommend tapatalk though as it leaves a lot of core forum features out, such as profiles and polls and links sometimes don't work. Things that we cannot control.
  12. For anyone that understands more than language just a little bit should know that not everything in one language transfers over to another. What this means is that saying one thing in a language could mean something completely different or mean nothing at all in another languages. We've gone ahead and made a list of 10 words from different languages that we think should have an English equivalent. What do you think of these words? Do you have any that you'd like to add? Read the full post Top 10 ‘untranslatable’ words that should exist in English Sound off in the comments Cheers, Ryan
  13. I have made some changes to this post to make it more clear what this new community is about and how to get involved. SwiftKey VIP 2.0 is the same thing as SwiftKey Insiders - so if you were already a part of SwiftKey VIP 2.0 and participated in projects, then you are already good. I would highly suggested you still go edit your profile and account preferences to make sure we have all the right information for you. Also as mentioned, this level of editing cannot be done with tapatalk. You will need to go on a mobile browser.
  14. I have updated the post with more detailed instructions on what exactly to do and change before sending me a PM. Thanks.
  15. @briankbl, I didn't get a pm. Go edit your profile and fill out all the missing fields. Then send me a pm when you're done with that.
  16. It's the same thing. VIP 2.0 was just the placeholder name. SwiftKey Insiders is the official name. PM coming your way! For anyone else that is interested. Send me PM to get things started.
  17. Hello everyone, Here is an update regarding this community and vip.swiftkey.com. We have moved all support related forums over to support.swiftkey.com - that is where you can post all your questions, feedback and feature requests. This site will be used for a different community. If you wish to know more about it, you can read this post here. Thanks to everyone who participated in this community over all it's wonderful years. Cheers, Ryan, SwiftKey Community Manager
  18. Hello everyone, I have some exciting news for you today! Read on... A few years ago, we added a User to User (U2U) section to our VIP Community. In this area, over 8,000 questions have been asked across the Android and iOS community. This means that thousands of people came to this community seeking help and were able to get answers to their questions from another member of the SwiftKey community. We're very proud of everyone that contributed to the success of this support community. As of Wednesday, February 15th, all changes mentioned below are effective. The VIP Forums will remain open and active until Monday, February 20th. After that, the forums will only be "view only" User to User Forums The U2U section was put in place to help with support while also bringing people together to help each other out. We are now taking a step forward and launching the next version of this community. Even though it's in a different location, the same level of dedication will be applied. The fantastic Mod team will transition with this move and be there to help any questions that you may have. Today, we're moving our U2U community to our support site. Now when you end up on our support site (which hopefully isn't too often) then search for your question, you'll be able to see knowledge base articles as well as answers and questions from the community. This keeps all relevant support-related content in the same area, allowing you to get in and out faster than ever. It also means that more people who are looking for help will find it all in one place. New SwiftKey Support Community The U2U forums will remain open to look at for a few more days, but new content will not be able to be posted. I want to thank everyone who posted or answered a question in these forums over the years. It was thanks to all of you that our community was so awesome! Adding a big special thanks to the Mod team: Alpert, Brandoberry, Subliminal5oh2, driftinganomaly, EeZeEpEe (retired), Ledsteplin, Iamdaymo & Martin23 for being the ones who were most on top of responding to your questions as soon as they could. Beta Forums The beta forums have also been moved to Zendesk. We have not created their own separate section. Post beta related questions in the general Android or iOS sections. The mod team & SwiftKey staff will be there to answer questions. If we feel things start to get too messy by combining beta and market support forums, we can create a specific beta one. Greenhouse Forums The Greenhouse forums will also be closed down. We have created a section for SwiftKey Symbols. The rest of the forums will not migrate over for the time being. What does this mean for the rest of the VIP Community? Great question! We have plans, and we'll be sending out more updates soon. If you have any questions or concerns, you can always post them here. Cheers, Ryan, SwiftKey Community Manager
  19. Hello everyone, Ive been seeing a lot of attention around GIF support. As Android has made this a better experience with their API, I'm curious as to what types of features you think would make this an awesome experience inside SwiftKey. I've created a poll with some predefined ideas I've come up with, but you should be able to add some of your own, if not, post them in the comments and I can add them. Lets hear all your wild ideas. Cheers, Ryan
  20. Hello VIPs, Are you a SwiftKey for Android user based in India? Do you have a pretty big social media following? (Twitter, Facebook, Instagram, Snapchat, a blog, etc.) We’re looking for enthusiastic users to help us with a very special project. Comment below if you’re interested! Cheers, Ryan
  21. Hey Brian, We had about ~30 people use Tapatalk on our forums on a monthly basis. Thats not much. And Tapatalk may have been the market leader in reading multiple forums, but their product still left a lot to be desired in my opinion. You couldn't tell if you were talking to a Moderator/Staff member or a regular person, because no badges were shown. Trying to Moderate content on Tapatalk was also a poor experience. I'm not here trying to bash their service. Ultimately, this is what we felt made the most sense. I'm sorry that this is not the best experience for you. This is not to say Tapatalk may not come to this service at some later point. I can't speak for what Zendesk is going to do. But we will continue to try and provide a good experience for users coming to the Forums.
  22. This feedback is helpful and I see your point. Beta and market, are technically the same app. You also may not realize how much people post in the wrong spots, all.the.time. It probably goes unnoticed due to mods and myself, merging and moving posts to keep things organized. Having one section for Android and iOS *should* decrease confusion. This is where the simplicity comes into play. We have not ruled out bringing back the Android beta section. We are going to see how things go now that the forums are live and if it gets messy, then we will talk about bringing them back. I advocate for it, as I think it's a nice place to keep community discussions going. The new mobile site is more focused on search. Hopefully a good search should result in a post you were looking for so you can jump in and comment or if it doe snot exist, you can create the post. What are your particular pain points about the mobile site? We can always make changes to this too.
  23. We wanted to simply things on the new site. There is always a chance we can bring it back. I also think it's a good idea to have that forum, but we are trying a simpler method. If things do get too complicated, we can always add a new section.
  24. Hello everyone, We tend to see some of reports of loss of prediction quality after an app update. We're looking for some people who have experienced this recently. If so, what kinds of words do you feel or actually did go missing? - Common words - Phone numbers - Email addresses - Physical addresses - Etc Anything you can mention specifically would be super helpful. Best, Ryan
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