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SwiftKey Team
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Everything posted by Prad

  1. Hello everyone, If you did not get the email I sent out last week, or did not read this post, these forums are closing and have been moved over to our Zendesk site. You can find the direct link here: https://support.swiftkey.com/hc/en-us/community/topics Any topic that has already been created will remain open until we can close it out. No new topics will be allowed to be created. Cheers, Ryan, SwiftKey Community Manager
  2. Hello everyone, If you did not get the email I sent out last week, or did not read this post, these forums are closing and have been moved over to our Zendesk site. You can find the direct link here: https://support.swiftkey.com/hc/en-us/community/topics Any topic that has already been created will remain open until we can close it out. No new topics will be allowed to be created. Cheers, Ryan, SwiftKey Community Manager
  3. Hello all, This has finally been fixed! Please update SwiftKey to 6.5.4. Best, Ryan
  4. Can you try a fresh install.
  5. Hello everyone, We tend to see some of reports of loss of prediction quality after an app update. We're looking for some people who have experienced this recently. If so, what kinds of words do you feel or actually did go missing? - Common words - Phone numbers - Email addresses - Physical addresses - Etc Anything you can mention specifically would be super helpful. Best, Ryan
  6. When a fix comes out, it will most likely come to beta first. Then it will come to market. I will use this thread to let people know of the fix.
  7. Don't think the Samsung sounds are open source. So that could be a legal thing. Not 100 percent sure.
  8. Try signing out of your account and signing back in.
  9. Hello everyone, I have some exciting news for you today! Read on... A few years ago, we added a User to User (U2U) section to our VIP Community. In this area, over 8,000 questions have been asked across the Android and iOS community. This means that thousands of people came to this community seeking help and were able to get answers to their questions from another member of the SwiftKey community. We're very proud of everyone that contributed to the success of this support community. As of Wednesday, February 15th, all changes mentioned below are effective. The VIP Forums will remain open and active until Monday, February 20th. After that, the forums will only be "view only" User to User Forums The U2U section was put in place to help with support while also bringing people together to help each other out. We are now taking a step forward and launching the next version of this community. Even though it's in a different location, the same level of dedication will be applied. The fantastic Mod team will transition with this move and be there to help any questions that you may have. Today, we're moving our U2U community to our support site. Now when you end up on our support site (which hopefully isn't too often) then search for your question, you'll be able to see knowledge base articles as well as answers and questions from the community. This keeps all relevant support-related content in the same area, allowing you to get in and out faster than ever. It also means that more people who are looking for help will find it all in one place. New SwiftKey Support Community The U2U forums will remain open to look at for a few more days, but new content will not be able to be posted. I want to thank everyone who posted or answered a question in these forums over the years. It was thanks to all of you that our community was so awesome! Adding a big special thanks to the Mod team: Alpert, Brandoberry, Subliminal5oh2, driftinganomaly, EeZeEpEe (retired), Ledsteplin, Iamdaymo & Martin23 for being the ones who were most on top of responding to your questions as soon as they could. Beta Forums The beta forums have also been moved to Zendesk. We have not created their own separate section. Post beta related questions in the general Android or iOS sections. The mod team & SwiftKey staff will be there to answer questions. If we feel things start to get too messy by combining beta and market support forums, we can create a specific beta one. Greenhouse Forums The Greenhouse forums will also be closed down. We have created a section for SwiftKey Symbols. The rest of the forums will not migrate over for the time being. What does this mean for the rest of the VIP Community? Great question! We have plans, and we'll be sending out more updates soon. If you have any questions or concerns, you can always post them here. Cheers, Ryan, SwiftKey Community Manager
  10. In our latest beta update this past Monday, we added keyboard sound profiles. You have about 5 to pick from. One of them is the default Android sounds. Go check them out.
  11. Sadly, I don't think Tapatalk is supported on this new site. But we'll see what we can do about getting this set up in the future.
  12. I will pass this feedback along. No time frame when this might be looked into. As as far as I know, we have not seen tons of feedback around this. But no feedback is too small. =]
  13. This is something we are still working on. Not trying to make any excuses here. But we are working on it.
  14. I got an update on this The problem is fixed in version 56 of either Android System Webview (for Android 6.0.1 and below) or Chrome (for Android 7.0 and above). https://plus.google.com/communities/105434725573080290360 Webview 56 is in staged rollout, and webview 57 is in beta. I don't know how long it will take either one to go to 100%. So long-term it's not worth working around this. Short-term I could try a different composing region editor, but it could well introduce other bugs that are harder to track down. Let me know if this helps.
  15. This is just my personal opinion, but is it really that much of a problem to press on the mic key a second longer? It's still very easy to access.
  16. Feedback is heard loud and clear.
  17. To confirm. Shortcuts or clips are not saved. So a fresh install will delete them. I have expressed that these need to be synced. As people take time and effort to add these things. We're aware of the need to do this. We will explore the best way to do so.
  18. Can you give me specific examples? Are they single word predictions or double word?
  19. Two things to add to this: 1) To get SwiftKey to learn a word. Type it and then it's best to send/commit the text. By sending the message/email, etc. This causes the text to be then be learned. If the word is new to swiftkey, it will also be listed in the far left prediction bar (most of the time) 2) What is the word SwiftKey is not learning? Is it a curse word?
  20. So I just had a look at what Google keyboard does in landscape. Even though there all this padding between the return key and space bar, the target hit area for the period is smaller. For SwiftKey, if you hit the padded area between the space bar and the return key, this triggers the period key. I don't see this being restricted to a particular version, just that our target hit area is quite larger. I also don't see this as a bug. While in landscape mode you can change the keyboard height to a smaller size, this should reduce the entire size of the keyboard. Thus making that key smaller and maybe a little harder to hit. I'm not saying this isn't something that can change over time, but I don't see this is a bug, but just how SwiftKey was designed to work.
  21. Just checking to see if this issue was still happening or not.
  22. Sorry for the late reply. perhaps since landscape is just a new experience for you and since this phone is quite large, this is just sort of happening. To me it does not seem like a bug.
  23. Hello beta community, What's New You can now type in 12 new languages: Friulian, Lingala, Fijian, Rwanda, Oromo, Tsonga, Tswana, Swazi, Venda, Sesotho, Hiligaynon & Southern Ndebele Fixed: TalkBack will now announce emoji categories in the emoji panel Changed Support link in beta app to redirect to new Community Support forums in Zendesk (go check it out) Leave bug reports and feedback in the VIP Android beta forums. Type Less. Do More Cheers, Ryan & the Android Team
  24. Hello beta community, In today's latest SwiftKey 6.4.1 beta two update, we have added all the new Android N emoji + diverse skin tone emoji. - You can find all the new emoji all within the different emoji panels - Diverse emoji can be used by longpressing on emoji that are able to be changed (you'll see a grey arrow in the bottom right corner next to the emoji) then a popup box will appear. Select the one you want to use and it gets inserted. Check out the little gif I made below to see how it works. What do you think about the way you select new emoji? Would you prefer to select the new diverse emoji with a press hold and slide gesture like we do with punctuation? Would you like SwiftKey to remember the last used skin tone or go back to the default color after each use? Let's hear your feedback! Cheers, Ryan
  25. Hello beta community, If you didn't read todays release notes, we released a Clipboard feature in the SwiftKey beta channel. I've pasted the release notes below as well. Have a play with the feature and let us know what you think and how things could be improved. Cheers, Ryan