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Welcome to SwiftKey Insiders Community

This community has now become "SwiftKey Insiders" - built around SwiftKey users who want to help shape the future of SwiftKey products from the ground up. 


This is not a support community. If you are looking for general support, feedback and feature requests, please visit our support site here.


Note: this community is only available for SwiftKey for Android at this time

But if you would like to join our iOS or Windows lists to be notified when we launch on these platforms, please let us know.

Sign up here if you're interested in:

  • Seeing early designs
  • Playing with prototypes
  • Taking surveys 
  • Giving thoughtful honest feedback

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Failure in personalisation via Google Plus.

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Hritwik    1

I sent a mail to the support team about a week ago, but haven't got any response as yet. I thought contacting you directly would yield success. 


The problem: I cleared my typing data from swiftkey beta, because the words were kinda messed up. Then I went to get the cloud personalised with my Google plus account. But, what I received was a notification of "failure". I have attached the screenshot from the swiftkey beta personalization tab. I have tapped about a hundred times. I gave tried reentering my account details to login to swiftkey again. But nothing at all! Please, help! 


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